Analytics

Total calls

618

Appointments booked

296

Avg. answer time

1.4s

Daily call volume

Language breakdown

Arabic64%

English27%

French9%

Call outcomes

Booked296 (48%)

Inquiry166 (27%)

Escalated49 (8%)

Completed105 (17%)

Peak hours heatmap

8

9

10

11

12

13

14

15

16

17

18

19

20

Sun

Mon

Tue

Wed

Thu

0

1–3

4–7

8+